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  1. Automating Business Process Reengineering:  
  2.      Breaking The TQM Barrier
  3.  
  4. This book presents a structured approach to BPR (Business Process Reengineering) and, through examples, shows how Computer-Aided Process Reengineering technology can facilitate the modeling and analysis of business processes. A RunTime disk of Extend+BPR containing examples from the book is included.
  5.  
  6. Topics covered in this book include:
  7. ‚Ä¢ The limitations of TQM and continuous improvement
  8. ‚Ä¢ Communications as the foundation of Business Process Reengineering
  9. ‚Ä¢ Engineered flow charts
  10. ‚Ä¢ The SEI Process Maturity Model
  11. ‚Ä¢ How to go from Level 1 (initial) to Level 5 (optimized) process maturity
  12. ‚Ä¢ Process reengineering case studies
  13. ‚Ä¢ Suggested training approaches for developing computer-aided process reengineering skills
  14.  
  15. Author:       Gregory A. Hansen
  16. Publisher:   Prentice Hall, Englewood Cliffs, New Jersey
  17. List price:   $50.00
  18. Availability: Check with your local bookstore or order through Imagine That, Inc.
  19.  
  20.  
  21.                                                6830 Via Del Oro, Suite 230 ‚Ä¢ San Jose, CA  95119  USA
  22.                                                            Phone  408-365-0305 ‚Ä¢ FAX 408-629-1251